Example scenario · Construction
Lindsey Vale Concrete Ltd
Sleaford, Lincolnshire, UK · 14 people · 3 site crews · 2 volumetric mixer trucks
A family-run concrete and groundworks contractor puts its method statements, mix schedule and cold-weather rules into Verika, so crews stop ringing the contracts manager for answers that are already written down.
Before Verika
- →Every crew rang Gary, the contracts manager, for mix designs, depths and cold-weather limits, often mid-pour.
- →The rules existed in 16 documents, but nobody on site could find the right page quickly.
- →New finishers learned the company's way by asking whoever was nearest, so answers varied by crew.
What they gave Verika
- →Method statements (driveways, trench-fill)
- →Concrete mix and specification schedule
- →Cold and hot weather procedure
- →Volumetric truck checks and calibration
- →New starter handbook
- →Customer aftercare and warranty sheet
Construction companies get their region's regulations built in: here, the Building Regulations Approved Documents, CDM 2015 and HSE guidance.
Setting up
- Day 1
Owner signs up, picks England, uploads the 16 company documents. UK Building Regulations and CDM 2015 are already loaded.
- Days 2–3
Gary answers the 8 questions Verika suggests from the documents, by dictating rough notes that Verika tidies without adding anything.
- Day 4
Crews are invited by link; foremen and Gary are set as experts.
- Week 2
Gary reviews the gaps list once a week and answers each new question once.
What the team asks
“Can we pour tomorrow if it's 4 degrees and falling?”
Finisher, on site“How deep do we dig on clay with no trees nearby?”
Foreman“Who can sign off a £12,000 quote?”
Office“How deep do strip foundations need to be?”
ApprenticeWhen Verika doesn't know
“Do we need a permit to put the mixer on the pavement for a pour?”
Nothing in the company's documents covered it, so Verika said so instead of guessing and logged it. Gary answered once (the client or the council arranges it; check before the day), Rob approved it, and every crew now gets that answer with Gary's name on it.
What changes
- →Routine questions go to Verika first; Gary gets the ones nobody has answered yet.
- →Every crew gets the same answer, from the same document.
- →New starters can look up 'how we do it here' from their first week.
What to measure in your own trial
- →How many questions a week reach the contracts manager
- →How many gaps are logged and closed
- →How quickly new starters stop needing a buddy for routine questions