Verika for veterinary practices · Reception · Nursing · Practice management
Your practice protocols, answered in seconds at the desk.
Reception and nursing teams ask Verika about fees, pre-op instructions, booking rules and practice protocols, and get the answer from your own documents with the source named. It doesn't give clinical advice it can't source.
14-day free trial · no card needed
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£145 before midnight, £195 after. Payment is taken before the consult unless the vet waives it.
Examples. Each answer comes from the company’s own documents, named underneath.
Sound familiar?
The desk asks the vets everything
Fees, appointment lengths, what to tell a client before surgery. Every question pulls someone out of a consult.
Locums and new starters don't know your way
Give them your protocols on day one, as answers rather than a 60-page folder.
Clients get different answers
When the whole team answers from the same approved documents, clients hear the same thing every time.
What your team will ask
Real questions. Answers from your own documents.
“What do we charge for an out-of-hours consult?”
£145 before midnight, £195 after. Payment is taken before the consult unless the vet waives it.
Fee Schedule 2026
“How long do we keep a dog nil-by-mouth before a routine op?”
No food after 8 pm the night before, water until 7 am. Diabetics follow the separate sheet.
Pre-op Client Instructions
“Who can sign out controlled drugs?”
Only a vet or the head nurse, recorded in the CD register the same day with a witness.
Controlled Drugs SOP
“How long is a vaccination appointment?”
15 minutes; 30 for a first puppy or kitten vaccination with a health check.
Appointment Booking Guide
“What do we tell owners after a dental?”
Soft food for 3 days, no chews for 2 weeks, and a free check at 7 days. Give them the dental discharge sheet.
Discharge Instructions: Dental
“Can reception give a price for a spay over the phone?”
Yes, the fixed price from the fee schedule by weight band, and always say it's subject to the pre-op check.
Fee Schedule 2026, §2
Illustrative examples. Verika answers from whatever your company gives it, so your answers will be your own.
Why teams trust it
Every answer carries its source.
Answers from your knowledge
Your documents, synced from Drive or SharePoint, plus what your experienced people know, captured once and approved by you. Not the open internet. Private to your company.
Fee Schedule 2026 · Pre-op Client Instructions
Proof, not vibes
A draft answer only ships after a separate check that every claim is supported by your sources. When nothing supports it, Verika says so and logs the question for your experts.
no source → no answer
Your rules, your way
Upload the procedures and guidance you work to, and Verika answers from them with the document named. Keep them current and the answers stay current.
updated file → updated answer
Team knowledge
Your best people, on every question.
Most of what your team needs isn’t written down. It lives in a few experienced heads. Verika captures it: a guided starter interview, your documents, and every unanswered question routed to the right person to answer once.
- →Owner-approved before anything is served
- →Answers show who wrote them
- →New questions become gaps your experts fill once
Captured answers · examples
“A client wants to pay the bill in instalments. Can we?”
Only for bills over £500, with the practice manager's approval and a signed payment plan.
answered by the practice manager · approved · private to this company
“Which cats get booked as double appointments?”
Any cat flagged as fractious on its record, and all first consults with a new kitten.
answered by the head nurse · approved · private to this company
Getting set up
Start with the documents you already have.
Upload them or connect Google Drive or SharePoint. Verika suggests the questions only your company can answer, you answer them in your own words, and your team can start asking the same day.
- →Practice protocols and SOPs
- →Fee schedule and estimates guidance
- →Pre-op and discharge client instructions
- →Controlled drugs and medicines procedures
- →Booking and appointment rules
- →Staff handbook
Ask
Hold the button and talk, or type. On the phone app or in the browser.
Verika reads your sources
Your documents and the answers your experts approved. Nothing from the open internet.
Answer, with receipts
A plain answer in about two seconds with the document it came from. Or an honest “that’s not in my sources”, logged for your team to answer once.
From the blog
Guides for veterinary & clinics
Questions
Before you start
›Will Verika give clinical advice?
Only what's in your own approved protocols, with the source shown. If your documents don't cover it, Verika says it doesn't know rather than guessing.
›Does it include RCVS or VMD rules?
Not built in. Upload the guidance your practice works to and Verika answers from it. Regulation libraries are currently built in for construction and transport.
›What happens when Verika doesn't know?
It says so instead of guessing, and logs the question as a gap. Someone who knows answers it once, you approve it, and from then on everyone gets that answer, with their name on it.
›Is our information private?
Yes. Your documents and answers are only used to answer your own team's questions. Other companies never see them, and they aren't used to train AI models.
Not quite your business? Verika works the same way in any industry. See how.
Pricing
Simple, per team.
Every plan starts with a 14-day free trial — no card needed. Change plan or cancel any time.
Solo
1 user
- →Voice + text, unlimited questions
- →Built-in regulations (construction & transport)
- →Cited answers + personal history
Team
founding ratelocked in for as long as you subscribe
Up to 10 users · then $12/user/mo
- →Everything in Solo, for your whole team
- →Company knowledge workspace + experts
- →Document sync — Google Drive & SharePoint
- →Add extra people any time
Business
Up to 30 users · then $12/user/mo
- →Everything in Team
- →Multiple teams & regions
- →Onboarding call + priority support
- →Priority requests for new regulations
Enterprise
30+ users
- →Everything in Business
- →SSO and audit logs
- →Data residency
- →Custom regulations & integrations
Prices exclude tax where it applies. Team and Business add extra people for $12/user/month.