Verika for property · Letting agents · Property managers · Maintenance
Every landlord's rules and every procedure, answered in seconds.
Verika answers your team's questions from your own procedures, compliance checklists and each landlord's preferences, and names the document every time. If it isn't written down, it says so and asks someone who knows.
14-day free trial · no card needed
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Within 24 hours. Raise it as urgent and send the contractor on the approved list for that area.
Examples. Each answer comes from the company’s own documents, named underneath.
Sound familiar?
Every landlord wants it differently
Pets, contractors, spend limits. Verika answers from each landlord's preferences sheet, so nobody has to remember.
Compliance can't rely on memory
Move-in documents, deposits, safety certificates: answers come from your checklist, with the source shown.
Repairs calls need the right priority
New staff triage repairs the same way your best property manager would.
What your team will ask
Real questions. Answers from your own documents.
“A tenant reports no hot water. How fast do we respond?”
Within 24 hours. Raise it as urgent and send the contractor on the approved list for that area.
Repairs Priority Matrix
“What do we need before a tenant moves in?”
Signed tenancy, deposit registered, gas safety certificate, EPC, EICR and the How to Rent guide sent.
Move-in Checklist
“Can tenants have pets?”
Only with written landlord consent, recorded on the tenancy. Check the landlord's preferences sheet first.
Landlord Preferences, Pets
“What's our spend limit before asking the landlord?”
£250 including VAT, unless the landlord's preferences sheet says otherwise. Emergencies can go ahead; tell them the same day.
Management Agreement Terms
“How do we handle a deposit dispute?”
Send both sides the proposed deductions with evidence, allow 10 working days, then refer it to the scheme's dispute service.
Deposit Procedure
“Which contractor do we use for boilers in Lincoln?”
The approved gas engineer for the Lincoln area on the contractor list. Check their Gas Safe expiry date first.
Approved Contractors List
Illustrative examples. Verika answers from whatever your company gives it, so your answers will be your own.
Why teams trust it
Every answer carries its source.
Answers from your knowledge
Your documents, synced from Drive or SharePoint, plus what your experienced people know, captured once and approved by you. Not the open internet. Private to your company.
Repairs Priority Matrix · Move-in Checklist
Proof, not vibes
A draft answer only ships after a separate check that every claim is supported by your sources. When nothing supports it, Verika says so and logs the question for your experts.
no source → no answer
Your rules, your way
Upload the procedures and guidance you work to, and Verika answers from them with the document named. Keep them current and the answers stay current.
updated file → updated answer
Team knowledge
Your best people, on every question.
Most of what your team needs isn’t written down. It lives in a few experienced heads. Verika captures it: a guided starter interview, your documents, and every unanswered question routed to the right person to answer once.
- →Owner-approved before anything is served
- →Answers show who wrote them
- →New questions become gaps your experts fill once
Captured answers · examples
“Can a tenant put up a satellite dish?”
Only with the landlord's written consent. Check their preferences sheet; listed buildings are always a no.
answered by the lettings manager · approved · private to this company
“A tenant's locked out at 10 pm. What do we do?”
Out-of-hours line takes it. Use the approved locksmith; the tenant pays unless the lock was faulty.
answered by the property manager · approved · private to this company
Getting set up
Start with the documents you already have.
Upload them or connect Google Drive or SharePoint. Verika suggests the questions only your company can answer, you answer them in your own words, and your team can start asking the same day.
- →Move-in and move-out checklists
- →Landlord preference sheets
- →Repairs priority matrix and approved contractors
- →Deposit and referencing procedures
- →Complaints procedure
- →Staff handbook
Ask
Hold the button and talk, or type. On the phone app or in the browser.
Verika reads your sources
Your documents and the answers your experts approved. Nothing from the open internet.
Answer, with receipts
A plain answer in about two seconds with the document it came from. Or an honest “that’s not in my sources”, logged for your team to answer once.
From the blog
Guides for property & lettings
Questions
Before you start
›Does Verika know lettings law?
Not built in. Upload the guidance and checklists you work to and Verika answers from them with the source. Laws change, so keep those documents current.
›Can we keep each landlord's preferences separate?
Yes. Upload a sheet per landlord and Verika answers from the right one, naming it.
›What happens when Verika doesn't know?
It says so instead of guessing, and logs the question as a gap. Someone who knows answers it once, you approve it, and from then on everyone gets that answer, with their name on it.
›Is our information private?
Yes. Your documents and answers are only used to answer your own team's questions. Other companies never see them, and they aren't used to train AI models.
Not quite your business? Verika works the same way in any industry. See how.
Pricing
Simple, per team.
Every plan starts with a 14-day free trial — no card needed. Change plan or cancel any time.
Solo
1 user
- →Voice + text, unlimited questions
- →Built-in regulations (construction & transport)
- →Cited answers + personal history
Team
founding ratelocked in for as long as you subscribe
Up to 10 users · then $12/user/mo
- →Everything in Solo, for your whole team
- →Company knowledge workspace + experts
- →Document sync — Google Drive & SharePoint
- →Add extra people any time
Business
Up to 30 users · then $12/user/mo
- →Everything in Team
- →Multiple teams & regions
- →Onboarding call + priority support
- →Priority requests for new regulations
Enterprise
30+ users
- →Everything in Business
- →SSO and audit logs
- →Data residency
- →Custom regulations & integrations
Prices exclude tax where it applies. Team and Business add extra people for $12/user/month.